Frequently Asked Questions (FAQ)

What is the estimated delivery time for my order?

Answer: The average delivery time for our products is 8-12 working days. Please note that exact delivery time may vary depending on your location and other factors.

Will tracking information be provided for my order?

Answer: Yes, we provide tracking information for all orders as soon as it is available. You will receive an email with a tracking number so you can track the status of your order.

How can I track my order?

Answer: Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package.

Can I cancel or modify my order after placing it?

Answer: We try to process orders as quickly as possible. If you would like to make any changes or cancel an order, please contact us as soon as possible. We will do our best to help you.

What is the return policy?

Answer: View our returns policy on our website for detailed information on returns and refunds.

Contact Information

Website name: Ridge & Walker

Email: support@ridgeandwalker.com

Phone: +1-888-842-0360

Business Hours:

Monday to Friday: 8:00 AM to 6:00 PM
Saturday: 10:00 AM to 4:00 PM

Reply time: < 24 hours

Not found an answer? Contact us below

Shipping Information

Our average shipping time is 8 to 12 working days. You can track your order at any time on our order tracking page. If your order falls outside the expected window, please don't hesitate to reach out and we'll look into it for you.

Returns Information

We're happy to help with returns. Please include your order number below and let us know the reason for the return. We'll get back to you with return instructions within 24 hours.

Sizing Help

Need help with sizing? Please let us know which product you're interested in and your usual size. If you've already ordered and need an exchange, include your order number and we'll sort it out for you.

New Arrivals

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